Andrews Van Lines, Inc.

B-270469 May 29, 1996 Jump To VIEW DECISION RELATED PAGES GAO CONTACTS Highlights A carrier is entitled to a partial refund of an amount setoff for damage to a dining table where the agency incorrectly applied a depreciated rate of 50 percent of the replacement value to compute the setoff amount. The carrier has the burden of proving that it was free from negligence and that an excepted cause was the sole cause of the damage. A carrier that merely offers its conclusion based on an inspection that the damage was not transit-related has not met its burden when the carrier's inventory sheet does not list the damage as preexisting damage. Andrews is entitled to an additional refund of $411.98. The first offset item Andrews disputes is a dining table listed on the shipment inventory sheet as item No. 32. View Decision Matter of: Andrews Van Lines, Inc. File: B-270469 Date: May 29, 1996 A carrier is entitled to a partial refund of an amount setoff for damage to a dining table where the agency incorrectly applied a depreciated rate of 50 percent of the replacement value to compute the setoff amount, instead of using the maximum depreciation rate of 75 percent, as required by its own depreciation guide for a 20-year-old wooden furniture piece. A shipper establishes a prima facie case of carrier liability for damage to the shipper's property by showing tender of the property to the carrier, delivery in a more damaged condition, and the amount of the damages. Thereafter, the carrier has the burden of proving that it was free from negligence and that an excepted cause was the sole cause of the damage. Thus, a carrier that merely offers its conclusion based on an inspection that the damage was not transit-related has not met its burden when the carrier's inventory sheet does not list the damage as preexisting damage, and the carrier's rider, prepared when the carrier removed the items from storage, likewise does not list the damage. DECISION Andrews Van Lines appeals our Claims Settlement Z-2729037-128, of October 12, 1995, denying its request for a refund. [1] The settlement involved offsets taken by the Department of the Army against Andrews for losses or damage to various items of household goods shipped by Elwood Tauscher under GBL No. SP-027,530. [2] Of the $1,415 amount offset, Andrews requested a refund of $1,037.46, but the Army only allowed $85. Andrews claims the remaining $952.46, not allowed. As discussed below, Andrews is entitled to an additional refund of $411.98. The first offset item Andrews disputes is a dining table listed on the shipment inventory sheet as item No. 32. The offset was $813, for damage to the fiber core veneered table top which caused the table to be useless. Andrews argues that its agent inspected the table and concluded that the damage did not occur during transit but was due to climatic conditions. Andrews argues that the Army accepted a similar conclusion by Andrews in connection with item No. 10 on the inventory sheet, a piano, and that the Army should also accept its conclusion as to item No. 32, in order to be consistent. In response, the Army argues that the only preexisting damage to the table noted by Andrew on the inventory sheet was some scratching and marring, and that Andrews took no exceptions to this item on the rider when it picked up the shipment from nontemporary storage. A shipper establishes a prima facie case of carrier liability for damage to the shipper's property by showing tender of the property to the carrier, delivery in a more damaged condition, and the amount of the damages. Thereafter, the carrier has the burden of proving that it was free from negligence and that an accepted cause was the sole cause of the damage. McNamara-Lunz Vans and Warehouses, Inc., 57 Comp.Gen. 415 (1978). Here, Andrews has only offered in evidence its conclusion that the damage to the table was preexisting. As the Army notes, there is no indication on the inventory sheet or on the warehouse rider that the damage was preexisting. Moreover, the damage involved could well have occurred during transit. The shipper's repair estimate indicates that the damage resulted from moisture to the fiber core veneered table top, causing it to swell up. The table could have been exposed to moisture during the delivery. While Andrews argues that the Army accepted Andrews's conclusion that it had not caused a piano in the shipment to become warped, the facts underlying the Army's action regarding the piano may be very different from those involved here. Based on the evidence presented with regard to the table, Andrews has not met its burden of proving that the damage was preexisting. It appears, however, that the Army did not sufficiently depreciate the table. It allowed 50 percent depreciation on this 20-year-old item. The Army's Depreciation Guide states that ordinary wood furniture depreciates at 7 percent per year to a maximum of 75 percent.