Management Resources, Inc., B-276424; B-276424.2, June 13,
Case: B-276424
Agency:
Protester: Management Resources, Inc., B
Date: 1997-06-13
Denied
Management Resources, Inc., B-276424; B-276424.2, June 13,
BNUMBER: B-276424; B-276424.2
DATE: June 13, 1997
TITLE: Management Resources, Inc., B-276424; B-276424.2, June 13,
1997
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Matter of:Management Resources, Inc.
File: B-276424; B-276424.2
Date:June 13, 1997
Robert M. Cambridge, Esq., for the protester.
James D. Bachman, Esq., and Michael F. Mason, Esq., Doyle & Bachman,
for Strategic Analysis, Inc., an intervenor.
Robert Swennes, Esq., Department of the Navy, for the agency.
Mary G. Curcio, Esq., and John M. Melody, Esq., Office of the General
Counsel, GAO, participated in the preparation of the decision.
DIGEST
Evaluation using adjectival ratings supported by narrative assessments
which detail the strengths and weaknesses in each proposal is
sufficient to provide the source selection official with a clear
understanding of the relative merits of proposals so that an
appropriate source selection decision can be made.
DECISION
Management Resources, Inc. (MRI) protests the award of a contract to
Strategic Analysis, Inc. (SAI) under request for proposals (RFP) No.
N00014-95-R-0001, issued by the Department of the Navy for technical
and administrative support for the Joint Director of Laboratories.
We deny the protest.
The solicitation, issued in 1995, provided for award on a best value
basis and set forth three evaluation factors (in descending order of
importance): technical approach, qualifications (comprised of three
subfactors: personnel, corporate experience and corporate resources),
and cost. Award initially was made to MRI. SAI challenged that
award in a complaint filed in United States District Court, which
ultimately found the award improper. As a result, the Navy reopened
the competition, requesting and receiving best and final offers (BAFO)
from MRI and SAI. Individual evaluators initially rated the proposals
under each factor with one of four adjectival ratings--exceptional,
fully qualified, marginal or unacceptable; the evaluators then
assigned a consensus rating for each noncost factor. The Navy found
the proposals equal with respect to the noncost factors, and awarded a
contract to SAI based on its lower proposed cost ($1.5 million versus
$2.2 million).
MRI asserts that the three available ratings in the acceptable range
were insufficient to reflect the differences between proposals; two
proposals--one with more superior features than the other--could
receive the same acceptable rating, making the proposals appear to be
equal in quality. MRI concludes that this had the improper effect of
precluding award to it as an offeror submitting a higher-cost but
higher technically rated proposal, as permitted under the
solicitation.[1]
This argument is without merit. Even if MRI were correct that three
acceptable rating categories were insufficient (in fact, there is no
requirement that agencies use rating schemes with a greater number of
available ratings), it ignores the fact that the evaluation here also
included detailed narrative comments regarding the strengths and
weaknesses of each proposal under each noncost factor. These
narrative comments, in conjunction with the adjectival ratings, put
the selection official on notice of the relative merits of the
proposals, and thus provided a reasonable basis for his conclusion
that the proposals were essentially equal. See Cardinal Scientific,
Inc., B-270309, Feb. 12, 1996, 96-1 CPD para. 70 at 3-4.
MRI argues that the assigning of consensus evaluation ratings
improperly operated to make the proposals appear equal in quality, by
obliterating the distinctions found by individual evaluators between
the proposals. MRI again concludes that this evaluation scheme
precluded the selection authority from balancing technical superiority
against cost to determine whether a price premium was warranted for a
superior technical proposal.
This argument is also without merit. At least where, as here, a
selection decision is made with full knowledge of the proposals'
relative strengths and weaknesses, there simply is no basis for
concluding that a consensus rating deprived the selection official of
information necessary to determine whether one of the proposals was
technically superior or, ultimately, which proposal represented the
best value.[2] Again, it is clear from the record that,
notwithstanding the adjectival ratings and the manner in which they
were developed, the selection official was fully aware of the various
strengths and weaknesses of the proposals when he concluded that the
proposals were essentially technically equal. As MRI has not
challenged the specific evaluation conclusions, there is no basis to
question the award to SAI based on its lower price.
MRI maintains that the evaluation failed to comply with the agency's
source selection plan.
Full decision text continues on ProtestIntel...