Williams & Fudge, Inc.

B-414220.2 Mar 27, 2017 Jump To VIEW DECISION DOWNLOADS RELATED PAGES GAO CONTACTS Highlights General Revenue Corporation (GRC), of Mason, Ohio, Account Control Technology, Inc. (ACT), of Woodland Hills, California, Williams & Fudge, Inc. (W&F), of Rock Hill, South Carolina, Performant Recovery, Inc., of Livermore, California, Collection Technology, Inc. (CTI), of Rancho Cucamonga, California, Alltran Education, Inc., of Woodridge, Illinois, Texas Guaranteed Student Loan Corp. (TGSL), of Round Rock, Texas, Van Ru Credit Corp., of Des Plaines, Illinois, Global Receivables Solutions, Inc. (GRS), of Omaha, Nebraska, Progressive Financial Services, Inc. (PFS), of Tempe, Arizona, Automated Collection Services, Inc. (ACSI) , of Nashville, Tennessee, Gatestone & Company International, Inc., of Phoenix, Arizona, Sutherland Global Services, of Reston, Virginia, Delta Management Associates, Inc. (DMA), of Chelsea, Massachusetts, Allied Interstate LLC, of Plymouth, Minnesota, and Collecto, Inc. d/b/a EOS CCA, of Norwell, Massachusetts, protest the award of multiple indefinite-delivery/indefinite-quantity (IDIQ) contracts under request for proposals (RFP) No. ED-FSA-16-R-0009, which was issued by the Department of Education (DOE), for debt collection services. The protesters primarily challenge the agency's evaluation of proposals and resulting award decisions. We sustain the protests in part and deny them in part. We sustain the protests in part and deny them in part. View Decision DOCUMENT FOR PUBLIC RELEASE The decision issued on the date below was subject to a GAO Protective Order. This redacted version has been approved for public release. Decision Matter of:  General Revenue Corporation; Account Control Technology, Inc.; Williams & Fudge, Inc.; Performant Recovery, Inc.; Collection Technology, Inc.; Alltran Education, Inc.; Texas Guaranteed Student Loan Corp.; Van Ru Credit Corporation; Global Receivables Solutions, Inc.; Progressive Financial Services, Inc.; Automated Collection Services, Inc.; Gatestone & Co. International, Inc.; Sutherland Global Services; Delta Management Associates, Inc.; Allied Interstate LLC; Collecto, Inc. d/b/a EOS CCA File:  B-414220.2; B-414220.3; B-414220.4; B-414220.6; B-414220.7; B‑414220.8; B‑414220.9; B‑414220.10; B‑414220.11; B-414220.12; B-414220.13; B-414220.14; B-414220.16; B-414220.18; B-414220.19; B-414220.21; B-414220.22; B-414220.23; B-414220.24; B-414220.26; B-414220.27; B-414220.29; B-414220.30; B-414220.31; B-414220.32; B-414220.33; B-414220.34; B-414220.35; B-414220.37; B-414220.38; B-414220.39; B-414220.40; B-414220.41; B-414220.42; B-414220.43; B-414220.44; B-414220.45; B-414220.46; B-414220.47 Date:  March 27, 2017 Jonathan D. Shaffer, Esq., Mary Pat Buckenmeyer, Esq., and Sean K. Griffin, Esq., Smith Pachter McWhorter PLC, for General Revenue Corp.; Jonathan S. Aronie, Esq., Townsend L. Bourne, Esq., and Ariel Debin, Esq., Sheppard, Mullin, Richter & Hampton LLP, for Account Control Technology, Inc.; C. Peter Dungan, Esq., Katherine L. Morga, Esq., Mark W. Brennan, Esq., and Nicole D. Picard, Esq., Hogan Lovells US LLP, for Williams & Fudge, Inc.; Thomas L. McGovern III, Esq., Christine Reynolds, Esq., Michael D. McGill, Esq., and Thomas A. Pettit, Esq., Hogan Lovells US LLP, for Performant Recovery, Inc.; Jason A. Carey, Esq., J. Hunter Bennett, Esq., Julia A.C. Lippman, Esq., Kayleigh M. Scalzo, Esq., Evan R. Sherwood, Esq., and John W. Sorrenti, Esq., Covington & Burling, LLP, for Collection Technology, Inc.; Daniel R. Forman, Esq., James G. Peyster, Esq., Robert J. Sneckenberg, Esq., and Stephanie L. Crawford, Esq., Crowell & Moring LLP, for Alltran Education, Inc.; Thomas P. McLish, Esq., Joseph W. Whitehead, Esq., and Elise A. Farrell, Esq., Akin Gump Strauss Hauer & Feld LLP, for Texas Guaranteed Student Loan Corp.; Seamus Curley, Esq., Dawn E. Stern, Esq., and Ethan M. Brown, Esq., DLA Piper LLP-US, for Van Ru Credit Corp.; Albert B. Krachman, Esq., Merle M. DeLancey, Jr., Esq., Christian N. Curran, Esq., Scott Arnold, Esq., Justin A. Chiarodo, Esq., and Michael J. Slattery, Esq., Blank Rome LLP, for Global Receivables Solutions, Inc.; Thomas A. Coulter, Esq., and Nicole H. Brakstad, Esq., LeClairRyan, for Progressive Financial Services, Inc.; John R. Prairie, Esq., Brian G. Walsh, Esq., Cara L. Lasley, Esq., and John Fletcher, Esq., Wiley Rein LLP, for Automated Collection Services, Inc.; Michael H. Payne, Esq., Maria L. Panichelli, Esq., Edward T. DeLisle, Esq., and Jacqueline J. Ryan, Esq., Cohen Seglias Pallas Greenhall & Furman, P.C., for Gatestone & Co. International, Inc.; Kevin P. Mullen, Esq., Charles L. Capito, Esq., and Lauren Horneffer, Esq., for Sutherland Global Services; John R. Tolle, Esq., and H. Todd Whay, Esq., Baker, Cronogue, Tolle & Werfel, LLP, for Delta Management Associates, Inc.; Stuart B. Nibley, Esq., Amy M. Conant, Esq., and Erica L.