Arrowpoint Corporation

B-417375.2,B-417375.3 Oct 25, 2019 Jump To FULL REPORT VIEW DECISION RELATED PAGES GAO CONTACTS Highlights Arrowpoint Corporation, of McLean, Virginia, protests the award of a contract to Tiber Creek Consulting, Inc., of Fairfax, Virginia, under request for proposals (RFP) No. W81K04-18-R-0005, issued by the Department of the Army for medical operational data systems (MODS) support services. Arrowpoint alleges that the agency unreasonably evaluated proposals and improperly made its source selection decision. We deny the protest. View Decision DOCUMENT FOR PUBLIC RELEASE The decision issued on the date below was subject to a GAO Protective Order. This redacted version has been approved for public release. Decision Matter of:  Arrowpoint Corporation File:  B-417375.2; B-417375.3 Date:  October 25, 2019 Richard B. O’Keeffe, Jr., Esq., and Kendra P. Norwood, Esq., Wiley Rein LLP, for the protester. Devon E. Hewitt, Esq., Michael E. Stamp, Esq., and Scott M. Dinner, Esq., Protorae Law, PLLC, for Tiber Creek Consulting, Inc., the intervenor. Captain Richard W. Hagner, Department of the Army, for the agency. Todd C. Culliton, Esq., and Tania Calhoun, Esq., Office of the General Counsel, GAO, participated in the preparation of the decision. DIGEST 1.  Protest that the agency unreasonably evaluated technical and past performance proposals is denied where the record shows the evaluations were consistent with the solicitation’s terms, proposed technical approaches, and past performance information. 2.  Protest that the agency failed to review awardee’s proposal for unbalanced pricing is denied where the protester did not identify aspects of the awardee’s pricing which were materially overstated. 3.  Protest that the agency unreasonably made its source selection decision is denied where the record shows that the source selection authority compared the qualitative differences between the proposals and did not convert the basis for award from best‑value tradeoff to lowest-priced, technically acceptable. DECISION Arrowpoint Corporation, of McLean, Virginia, protests the award of a contract to Tiber Creek Consulting, Inc., of Fairfax, Virginia, under request for proposals (RFP) No. W81K04‑18‑R‑0005, issued by the Department of the Army for medical operational data systems (MODS) support services.  Arrowpoint alleges that the agency unreasonably evaluated proposals and improperly made its source selection decision. We deny the protest. BACKGROUND On April 19, 2018, the Army issued the RFP to obtain qualified personnel, services, materials, equipment, supplies, and facilities to support MODS, an automated system that provides information about the qualifications, training, special pay, and readiness of Army medical personnel.  Agency Report (AR), Tab 4, RFP at 33-34.  The RFP contemplated the award of an indefinite-delivery, indefinite-quantity contract to be performed over a 3‑month transition period, a 9‑month base period, and four 1-year option periods.  Id. at 3‑16.  The RFP included fixed-price contract line item numbers (CLIN) for most services, but also included cost‑reimbursable CLINs for labor, travel, and other direct costs.  Id. The RFP provided for award on a best-value tradeoff basis considering technical, past performance, and price factors.  AR, Tab 4, RFP at 211. The technical factor included seven subfactors:  transition period; program management and staffing; system operations approach; service desk approach; system modification and modernization approach; corporate experience; and quality control.  AR, Tab 21, RFP, amend.