DirectViz Solutions, LLC

B-417565.3,B-417565.4 Oct 25, 2019 Jump To FULL REPORT VIEW DECISION RELATED PAGES GAO CONTACTS Highlights DirectViz Solutions, LLC (DVS), of Chantilly, Virginia, protests the award of a task order to AMAR Health IT, LLC (AHIT), of Fairfax, Virginia, under request for proposals (RFP) No. 831711711, issued by the Defense Information Systems Agency (DISA) for business and technical support services. DVS alleges that DISA did not take meaningful corrective action in response to the firm's previous protest, unreasonably evaluated its proposal, and improperly made the source selection decision. View Decision DOCUMENT FOR PUBLIC RELEASE The decision issued on the date below was subject to a GAO Protective Order. This redacted version has been approved for public release. Decision Matter of:  DirectViz Solutions, LLC File:  B-417565.3; B-417565.4 Date:  October 25, 2019 Gunjan R. Talati, Esq., Lawrence M. Prosen, Esq., and Benjamin L. Williams, Esq., Kilpatrick Townsend & Stockton, LLP, for the protester. John E. Jensen, Esq., Meghan D. Doherty, Esq., and Robert C. Starling, Esq., Pillsbury, Winthrop Shaw Pittman LLP, for AMAR Health IT, LLC, the intervenor. Colleen A. Eagan, Esq., Anthony J. Balestreri, Esq., and Nati Silva, Esq., Defense Information Systems Agency, for the agency. Todd C. Culliton, Esq., and Tania Calhoun, Esq., Office of the General Counsel, GAO, participated in the preparation of the decision. DIGEST 1.  Protest that the agency did not meaningfully implement corrective action from an earlier protest is denied where the record shows that the agency reevaluated proposals and conducted a new source selection tradeoff analysis. 2.  Protest that the agency unreasonably evaluated protester’s proposal is denied where the record shows that the evaluation was consistent with the stated evaluation criteria. DECISION DirectViz Solutions, LLC (DVS), of Chantilly, Virginia, protests the award of a task order to AMAR Health IT, LLC (AHIT), of Fairfax, Virginia, under request for proposals (RFP) No. 831711711, issued by the Defense Information Systems Agency (DISA) for business and technical support services.  DVS alleges that DISA did not take meaningful corrective action in response to the firm’s previous protest, unreasonably evaluated its proposal, and improperly made the source selection decision. We deny the protest. BACKGROUND On July 24, 2018, DISA issued the RFP for business and technical support services for the agency’s Situational Awareness Cybersecurity Network Operations (CyberNetOps).  Agency Report (AR), Tab 1A, Conformed RFP, at 1.  CyberNetOps provides service assurance capabilities supporting the operations, administration, maintenance, and provisioning of the DISA managed infrastructure, including the Department of Defense Information Network.  AR, Tab 1B, RFP, attach. 1, Performance Work Statement (PWS), at 2.  The RFP’s objective was to deliver new and enhanced CyberNetOps functionality in multiple areas, including, among others, architectural design, solution design, security architecture design, solution implementation engineering, active vulnerability identification and remediation, and Federal Information Security Management Act documentation.  Id.  The RFP contemplated the award of a cost-plus-fixed-fee task order with cost‑reimbursable components to be performed over a 1-year base period and four 1‑year option periods.  AR, Tab 1A, RFP, at 2.  Award would be made on a best-value tradeoff basis, considering technical/management approach and cost factors.  Id. at 5.  The technical/management approach factor was more important than the cost factor.  Id.