American Roll-On Roll-Off Carrier Group, Inc. (HTC711-19-R-R004)

B-418266.11,B-418266.13,B-418266.9 Mar 03, 2022 Jump To FULL REPORT VIEW DECISION RELATED PAGES GAO CONTACTS Highlights American Roll-On Roll-Off Carrier Group, Inc. (ARC), of Parsippany, New Jersey, protests the award of a contract to HomeSafe Alliance, LLC, of Houston, Texas, under request for proposals (RFP) No. HTC711-19-R-R004, issued by the Department of Defense (DOD), U.S. Transportation Command (USTRANSCOM), for complete, global household goods (HHG) relocation services for DOD service members and civilians and U.S. Coast Guard members. ARC challenges the adequacy of the agency's responsibility determination, asserts that the agency's evaluation of technical and price proposals was unreasonable, and argues that the best-value tradeoff analysis was flawed. We deny the protest. View Decision DOCUMENT FOR PUBLIC RELEASE The decision issued on the date below was subject to a GAO Protective Order. This redacted version has been approved for public release. Decision Matter of:  American Roll-On Roll-Off Carrier Group, Inc. File:  B-418266.9; B-418266.11; B-418266.13 Date:  March 3, 2022 Kara M. Sacilotto, Esq., Brian G. Walsh, Esq., Tracye Winfrey Howard, Esq., Gary S. Ward, Esq., J. Ryan Frazee, Esq., Cara L. Lasley, Esq., Adam R. Briscoe, Esq., and Jennifer Eve Retener, Esq., Wiley Rein LLP, for the protester. Craig A. Holman, Esq., Stuart W. Turner, Esq., Sonia Tabriz, Esq., Amanda J. Sherwood, Esq., Thomas A. Pettit, Esq., Trevor Schmitt, Esq., Aime JH Joo, Esq., and Nicole Williamson, Esq., Arnold & Porter Kaye Scholer LLP, for HomeSafe Alliance LLC, the intervenor. Colonel Frank Yoon, Lieutenant Colonel Mathew Ramage-White, Aaron J. Weaver, Esq., Bradley E. Richardson, Esq., Todd P. Federici, Esq., Adam J. Koudelka, Esq., Willie J. McAlister, Esq., and Peter B. Ries, Esq., Department of the Air Force, for the agency. Kenneth Kilgour, Esq., and Jennifer D. Westfall-McGrail, Esq., Office of the General Counsel, GAO, participated in the preparation of the decision. DIGEST 1.  Protest challenging contracting officer’s affirmative responsibility determination is denied where the protester’s allegations do not establish that the contracting officer failed to consider available relevant information when making the responsibility determination. 2.  Protest challenging the agency’s evaluation of offerors’ technical proposals is denied where the agency’s evaluation was reasonable and in accordance with the solicitation. 3.  Protest that the agency performed an unreasonable price reasonableness evaluation is denied where the price reasonableness evaluation was consistent with the solicitation and the Federal Acquisition Regulation.  4.  Protest challenging the agency’s best-value tradeoff analysis is denied where the record reflects the agency’s source selection rationale was documented and consistent with the stated evaluation criteria. DECISION American Roll-On Roll-Off Carrier Group, Inc. (ARC)[1], of Parsippany, New Jersey, protests the award of a contract to HomeSafe Alliance, LLC[2], of Houston, Texas, under request for proposals (RFP) No. HTC711-19-R-R004, issued by the Department of Defense (DOD), U.S. Transportation Command (USTRANSCOM), for complete, global household goods (HHG) relocation services for DOD service members and civilians and U.S. Coast Guard members.  ARC challenges the adequacy of the agency’s responsibility determination, asserts that the agency’s evaluation of technical and price proposals was unreasonable, and argues that the best-value tradeoff analysis was flawed. We deny the protest. BACKGROUND For the first time, USTRANSCOM is seeking a contractor to perform household goods relocation services now performed by the government.  The contractor will provide all personnel, supervision, training, licenses, permits and equipment necessary to perform household goods relocation transportation and storage-in-transit (SIT) warehouse services worldwide.  Upon receipt of the customer’s relocation requirement, the contractor will prepare, pick-up, and deliver shipments for relocation transportation and storage, and will deliver personal property no later than the required delivery date.  AR, Tab 4, Conformed RFP attach. 1, Performance Work Statement (PWS), amend. 07, at 2.  From start to finish, the successful offeror in this procurement will be fully responsible for the movement of HHG. To procure these services, the agency issued this RFP in accordance with Federal Acquisition Regulation (FAR) part 12, acquisition of commercial items, and part 15, contracting by negotiation.  The solicitation contemplated the award of a single indefinite-delivery, indefinite-quantity contract referred to as the Global Household Goods Contract (GHC).  AR, Tab 3, Conformed RFP at 16.  The RFP included a 9‑month transition period, a 3-year base period, three 1-year option periods, two 1-year award terms, and an option to extend the contract for 6 months.  Id.