RiVidium Inc. (70US0920R70090023)

B-419096,B-419096.2 Nov 30, 2020 Jump To FULL REPORT VIEW DECISION RELATED PAGES GAO CONTACTS Highlights RiVidium Inc., of Manassas, Virginia, protests the issuance of a task order to For Your Information, Inc. (FYI), of Beltsville, Maryland, under request for quotations, (RFQ) No. 1437143, issued by the Department of Homeland Security, United States Secret Service, for human resources support services. RiVidium asserts that the agency unreasonably evaluated FYI's quotation. We deny the protest. View Decision DOCUMENT FOR PUBLIC RELEASE The decision issued on the date below was subject to a GAO Protective Order. This redacted version has been approved for public release. Decision Matter of:  RiVidium Inc. File:  B-419096; B-419096.2 Date:  November 30, 2020 James Y. Boland, Esq., Spencer P. Williams, Esq., and Chelsea B. Knudson, Esq., Venable LLP, for the protester. Jonathan T. Williams, Esq., Patrick T. Rothwell, Esq., and Christine C. Fries, Esq., Piliero Mazza PLLC, for For Your Information, Inc., the intervenor. Michael Noyes, Esq., and Paulina Valanty, Esq., Department of Homeland Security, for the agency. Mary G. Curcio, Esq., and Laura Eyester, Esq., Office of the General Counsel, GAO, participated in the preparation of the decision. DIGEST Protest that agency unreasonably evaluated awardee’s quotation is denied where evaluation was reasonable and consistent with the solicitation’s evaluation criteria.  DECISION   RiVidium Inc., of Manassas, Virginia, protests the issuance of a task order to For Your Information, Inc. (FYI), of Beltsville, Maryland, under request for quotations, (RFQ) No. 1437143, issued by the Department of Homeland Security, United States Secret Service, for human resources support services.  RiVidium asserts that the agency unreasonably evaluated FYI’s quotation.  We deny the protest.  BACKGROUND The RFQ was issued as a small business set-aside pursuant to Federal Acquisition Regulation (FAR) subpart 8.4.  RFQ at 1, 4.  The solicitation provided for the award of a fixed-price task order with a 1-year base period and four 1-year options.  Id. at 7.  The solicitation advised that award would be made on a best-value tradeoff basis considering the following factors, listed in descending order of importance:  technical, professional qualifications, and price.  Id. at 4.  With respect to the technical factor, vendors were required to demonstrate their ability to perform the work described in the statement of work (SOW), including their expertise in classification and staffing requests, administering personnel recruitment and hiring activities, creating models to assess workload and administrative support, and describing their knowledge of personnel security case management, such as scheduling and tracking applicant security interviews and polygraph examinations.  Id. at 4-5.  With respect to the professional qualifications factor, vendors were required to demonstrate their work experience, detailing the nature, date, location, customer, and methods of previous work.  Id. at 5.  Under each non-price factor, vendors were assigned a confidence rating of high confidence, some confidence, or low confidence.  Id. Vendors were required to propose personnel to fill 14 positions in three different divisions of the Secret Service:  (1) the talent and acquisition division, (2) the benefits and payroll division, and (3) the security management division.  Id. at 11-15.  Resumes were required for each employee proposed.  Response to Request for RFQ, Oct.