Zolon Tech, Inc. (030ADV20R0100)

B-419280.4 Mar 18, 2021 Jump To FULL REPORT VIEW DECISION RELATED PAGES GAO CONTACTS Highlights Zolon Tech, Inc. (Zolon), of Herndon, Virginia, protests the award of seven indefinite-delivery, indefinite-quantity (IDIQ) contracts and the issuance of a task order to Artemis Consulting, Inc. (Artemis), of McLean, Virginia, under request for proposals (RFP) 030ADV20R0100, issued by the Library of Congress (LOC) for agile development and system integration services. Zolon challenges the agency's evaluation of its technical proposal and contends that Artemis possesses an organizational conflict of interest (OCI). We deny the protest. View Decision DOCUMENT FOR PUBLIC RELEASE The decision issued on the date below was subject to a GAO Protective Order. This redacted version has been approved for public release. Decision Matter of:  Zolon Tech, Inc. File:  B-419280.4 Date:  March 18, 2021 Thomas K. David, Esq., and Kenneth D. Brody, Esq., David, Brody & Dondershine, LLP, for the protester. Anthony J. Mazzeo, Esq., Michael L. Sterling, Esq., and Daniel A. D. Salmon, Esq., Vandeventer Black LLP, for the intervenor. Emily Vartanian, Esq., Library of Congress, for the agency. Lois Hanshaw, Esq., and Evan C. Williams, Esq., Office of the General Counsel, GAO, participated in the preparation of the decision. DIGEST 1.  Protest challenging the agency’s evaluation is denied where the record reflects that the evaluation was reasonable and consistent with the solicitation’s terms and applicable procurement statutes and regulations. 2.  Protest that award was tainted by an organizational conflict of interest is denied where the record does not support allegations that the awardee had access to non-public information that would have provided a competitive advantage. DECISION   Zolon Tech, Inc. (Zolon), of Herndon, Virginia, protests the award of seven indefinite-delivery, indefinite-quantity (IDIQ) contracts and the issuance of a task order to Artemis Consulting, Inc. (Artemis), of McLean, Virginia, under request for proposals (RFP) 030ADV20R0100, issued by the Library of Congress (LOC) for agile development and system integration services.  Zolon challenges the agency’s evaluation of its technical proposal and contends that Artemis possesses an organizational conflict of interest (OCI). We deny the protest. BACKGROUND On June 26, 2020, the LOC issued the solicitation seeking a contractor to provide services to support the planning, design, development, integration and maintenance of LOC information technology (IT) systems and software applications.  Agency Report (AR), Tab 2, RFP at 1, 6.  The agency contemplated the award of multiple IDIQ contracts with a 5-year ordering period.  Id. at 5, 31.  The RFP stated that orders may be issued on a fixed-price, time-and-materials, or labor-hour basis.  Id. at 5.  The RFP, issued under the procedures of Federal Acquisition Regulation (FAR) part 15, contemplated award on a best-value tradeoff basis considering four evaluation factors, listed in descending order of importance:  corporate capability; past performance; technical approach; and price.  Id. at 31.  Additionally, under section 4.1.4, User Experience and Interface Design Services, the statement of work (SOW) stated that the contractor would provide user experience support including information architecture; visual design for web, mobile, and other platforms; interaction design; content strategy; front end development; and user research including usability and accessibility studies.  Id. at 8. As relevant here, the corporate capability factor required offerors to address the management structure for meeting the RFP’s requirements, by addressing authority and responsibility, management team experience, staffing numbers, and key personnel qualifications.  Id. at 29.  Under this factor, the agency would evaluate an offeror’s corporate experience and program management capabilities relative to the requirements of the SOW and determine the likelihood of successful performance.  Id.