Professional Solutions Delivered, LLC (M67004-23-R-3003)

B-422036.2,B-422036.3,B-422036.4 Mar 21, 2024 Jump To FULL REPORT VIEW DECISION RELATED PAGES GAO CONTACTS Highlights Professional Solutions Delivered, LLC (ProSoDel), a service-disabled veteran-owned small business (SDVOSB) of King George, Virginia, protests the issuance of a task order to Acquisition Experts, LLC, a SDVOSB of Mechanicsville, Virginia, under request for proposals (RFP) No. M67004-23-R-3003, issued by the United States Marine Corps (USMC), Marine Corps Logistics Command for integrated logistics support. The protester challenges the agency's evaluation of proposals and award decision. We deny the protest. View Decision DOCUMENT FOR PUBLIC RELEASE The decision issued on the date below was subject to a GAO Protective Order. This redacted version has been approved for public release. Decision Matter of: Professional Solutions Delivered, LLC File: B-422036.2; B-422036.3; B-422036.4 Date: March 21, 2024 Douglas P. Hibshman, Esq., Dana Molinari, Esq., and Jung Hyoun Han, Esq., Fox Rothschild LLP, for the protester. Robert J. Drone, Esq., and Veronica Hale, Esq., United States Marine Corps, for the agency. Samantha S. Lee, Esq., and Peter H. Tran, Esq., Office of the General Counsel, GAO, participated in the preparation of the decision. DIGEST Protest challenging agency’s evaluation of proposals and selection decision is denied where the record shows that the agency’s evaluation and selection decision were reasonable and consistent with the terms of the solicitation. DECISION Professional Solutions Delivered, LLC (ProSoDel), a service-disabled veteran-owned small business (SDVOSB) of King George, Virginia, protests the issuance of a task order to Acquisition Experts, LLC, a SDVOSB of Mechanicsville, Virginia, under request for proposals (RFP) No. M67004-23-R-3003, issued by the United States Marine Corps (USMC), Marine Corps Logistics Command for integrated logistics support. The protester challenges the agency’s evaluation of proposals and award decision. We deny the protest. BACKGROUND On March 28, 2023, under the fair opportunity procedures of Federal Acquisition Regulation (FAR) subpart 16.5, the agency issued the solicitation to SDVOSB holders of the Navy’s Seaport NxG indefinite-delivery, indefinite-quantity multiple award contracts. Contracting Officer’s Statement and Memorandum of Law (COS/MOL) at 2; Agency Report (AR), Tab 1, RFP at 40.[1] The agency sought proposals for integrated logistics, quality control, technical, and program level support for the Marine Force Storage Command and the Marine Forces Special Operations Command. RFP at 52. The solicitation contemplated issuance of a single fixed-price and cost-reimbursable task order with a 1-month transition, a 7-month base period, and four 1-year option periods. RFP at 40, 55. The solicitation provided for award to be made on a best-value tradeoff basis, considering the following three evaluation factors: (1) technical; (2) past performance; and (3) price. Id. at 48-51. The technical factor was more important than past performance, and the two non-price factors combined were significantly more important than price. Id. at 48. The RFP explained that the technical factor would be evaluated and assigned an adjectival rating of “outstanding,” “good,” “acceptable,” “marginal,” or “unacceptable.” Id. at 49. The past performance factor would be evaluated and assigned a performance confidence assessment rating of “substantial,” “satisfactory,” “limited,” “no,” or “unknown” confidence. Id. The Marine Corps received seven proposals by the May 8, deadline. COS/MOL at 3. On September 26, the agency issued the task order to Acquisition Experts. Id. at 2. ProSoDel filed a protest with our Office challenging the agency’s evaluation and award decision, including the agency’s elimination of the firm’s proposal for failure to comply with the solicitation’s font size requirements. Professional Sols. Delivered, LLC, B‑422036, Oct. 19, 2023 (unpublished decision). We dismissed the protest as academic when the agency advised that it would take corrective action by making “a new award determination based on the solicitation’s stated evaluation criteria[,] after including in its evaluation[,] proposals previously eliminated for non-compliance due to failure to follow the solicitation’s instructions regarding font size.” Id. at 1. Following dismissal of the protest, the agency reevaluated proposals. Evaluation of the relevant proposals are as follows:   ProSoDel Acquisition Experts Offeror B Technical Outstanding Outstanding Outstanding Past performance Satisfactory Confidence Substantial Confidence Substantial Confidence Price $30,600,296 $27,336,665 $28,906,900   AR, Tab 2, Best-Value Determination Document (BVDD) at 1. On December 8, the source selection authority (SSA) concluded that Acquisition Experts’s proposal provided the best value and selected the firm for award.