Cydecor Inc. (47QFHA24R0004)

B-422942,B-422942.2 Dec 23, 2024 Jump To FULL REPORT VIEW DECISION RELATED PAGES GAO CONTACTS Highlights Cydecor Inc., of Arlington, Virginia, protests the issuance of a task order to Science Applications International Corporation (SAIC), of Reston, Virginia, under request for proposals (RFP) No. 47QFHA24R0004, issued by the General Services Administration (GSA) on behalf of the Department of Defense (DOD) for personnel and readiness infrastructure support management (PRISM) services. The protester challenges GSA's evaluation of proposals and resulting best-value source selection decision. We deny the protest. View Decision DOCUMENT FOR PUBLIC RELEASE The decision issued on the date below was subject to a GAO Protective Order. This redacted version has been approved for public release. Decision Matter of: Cydecor Inc. File: B-422942; B-422942.2 Date: December 23, 2024 Damien C. Specht, Esq., James A. Tucker, Esq., Victoria Dalcourt Angle, Esq., and Liam M. Bowers, Esq., Morrison & Foerster LLP, for the protester. Daniel R. Forman, Esq., and Cherie J. Owen, Esq., Crowell & Moring LLP, for Science Applications International Corporation, the intervenor. Ann M. Edmonds, Esq., and Fallyme E. Guerrero, Esq., General Services Administration, for the agency. Heather Self, Esq., and Peter H. Tran, Esq., Office of the General Counsel, GAO, participated in the preparation of the decision. DIGEST 1. Protest challenging the agency’s evaluation of task order proposals is denied where the record shows the evaluation largely was reasonable, and any errors that occurred did not competitively prejudice the protester. 2. Protest arguing the agency applied an incorrect evaluation factor weighting scheme when making the best-value decision is denied where the record reflects that correcting this error would not change the award outcome based on the solicitation’s highest technically rated, reasonably priced offer source selection methodology. DECISION Cydecor Inc., of Arlington, Virginia, protests the issuance of a task order to Science Applications International Corporation (SAIC), of Reston, Virginia, under request for proposals (RFP) No. 47QFHA24R0004, issued by the General Services Administration (GSA) on behalf of the Department of Defense (DOD) for personnel and readiness infrastructure support management (PRISM) services. The protester challenges GSA’s evaluation of proposals and resulting best-value source selection decision. We deny the protest. BACKGROUND On February 2, 2024, GSA issued the PRISM solicitation seeking to award multiple indefinite‑delivery, indefinite-quantity (IDIQ) contracts, or MATOCs (multiple-award task order contracts), and initial orders under the MATOCs. Agency Report (AR), Tab D.1, RFP at 2-4, 81, 101; Tab G.1, Award Decision at 5.[1] The PRISM solicitation is to provide DOD “with innovative and cost-effective services that incorporate industry best practices to meet the demands associated with a dynamic global threat and security environment,” and seeks the provision of “enterprise solutions to enhance P&R [personnel and readiness] capabilities that will enable soldiers and strategic partners to increase readiness and meet mission requirements through more efficient collaboration and integration.” RFP at 3. The solicitation contemplated creation of two pools of MATOC contractors--a P&R pool and a Major DOD Systems (MDODS) pool--with a portion of the awards in each pool reserved for small businesses. RPF at 3, 87, 101. For the P&R pool, the solicitation anticipated approximately eight awards--four each for large and small businesses. Id. at 101. For the MDODS pool, the solicitation anticipated approximately six awards--three each for large and small businesses. Id. The solicitation provided that task orders issued under the MATOCs would be fixed‑price, cost-plus-fixed-fee, or hybrid. Id. at 3, 5, 80. Each individual MATOC would have a 1-year base period, four 1-year option periods, a minimum guarantee of $2,500, and a maximum per order limit of $400 million. Id. at 6, 15. The total ceiling for all awarded PRISM MATOCs would be $1.8 billion. Id. at 6. For the base MATOCs, the solicitation required offerors to submit several proposal volumes: general; responsibility; technical; past performance; systems, certifications, and clearances; and cost/price, which the agency would evaluate using the procedures of Federal Acquisition Regulation (FAR) part 15. RFP at 90-96, 101. Also for the MATOCs, the solicitation provided “[t]he basis for award will be the Highest Technically Rated Offeror with a Fair and Reasonable Price (HTRO‑RP),” considering the following four non-price evaluation factors, listed in descending order of importance: (1) technical approach; (2) key personnel; (3) corporate experience; and (4) past performance. Id. at 101. The technical approach factor consisted of three equally important subfactors--technical approach, key personnel, and corporate experience.