Insight Public Sector, Inc.

View Decision DOCUMENT FOR PUBLIC RELEASE The decision issued on the date below was subject to a GAO Protective Order. This redacted version has been approved for public release. Decision Matter of: Insight Public Sector, Inc. File: B-423306.17 Date: May 21, 2026 Jeffrey A. Belkin, Esq., Arabella Okwara, Esq., and Christopher Johnson, Esq., Alston & Bird, LLP, for the protester. Jennifer L. Howard, Esq., and Stephen T. O'Neal, Esq., National Aeronautics and Space Administration, for the agency. Sarah T. Zaffina, Esq., and Heather Weiner, Esq., Office of the General Counsel, GAO, participated in the preparation of the decision. DIGEST Protest is denied where agency reasonably eliminated protester's proposal from award consideration because the proposal failed to include required information. DECISION Insight Public Sector, Inc. (Insight), of Chandler, Arizona, protests the elimination of its proposal from the competition under request for proposals (RFP) No. 80TECH24R0001, issued by the National Aeronautics and Space Administration (NASA), for information technology (IT) products, cloud solutions, cybersecurity, and related services. The protester contends that the agency unreasonably eliminated its proposal from the competition for failing to provide required information and improperly failed to conduct clarifications. We deny the protest. BACKGROUND NASA issued the solicitation on May 23, 2024, in accordance with Federal Acquisition Regulation (FAR) part 15, seeking to award the sixth generation of the solutions for enterprise‑wide procurement (SEWP VI) government-wide acquisition contract vehicle for IT products and services. [1] AR, Exh. 1A, RFP Cover Letter at 1. The solicitation will result in government-wide indefinite‑delivery, indefinite‑quantity contracts under which fixed-price, time-and-materials, labor‑hour, fixed-price award fee, fixed-price incentive fee, and fixed-price economic price adjustment task orders can be issued. Id. The solicitation contemplated awarding contracts without discussions to all qualifying offerors for an ordering period of 10 years. Conformed RFP at 40, 117. The maximum ordering value is $20 billion. Id. at 44. The solicitation advised that contracts will be awarded for three categories; [2] each category is self-contained with its own separate fulfillment requirements, quotation submission requirements, and evaluation criteria. Id. at 25-39. This protest concerns category B, enterprise-wide IT communication and audio-visual service solutions. Protest at 5. NASA is conducting this procurement in three phases. Conformed RFP at 117. As relevant to this protest, during phase 1, offerors were required to submit valid ISO 9001 and capability maturity model integration certifications, demonstrate that they met mandatory experience requirements, and submit a North American Industry Classification System code crosswalk. Id. at 117-19. For the mandatory experience, the solicitation required offerors to submit four different relevant experience projects (REPs) addressing different technical areas related to the given category requirements. Id. at 105. Each project must be completed or ongoing within three years of this solicitation's release date and have a total value of at least $30 million. Id. Offerors must submit their projects using the REP template included with the solicitation. Id. ; AR, Exh. 15B, Conformed RFP exh. 1, REP Template. The solicitation notified offerors that the agency would evaluate proposals on a pass/fail basis under phase 1 and that if a proposal did not meet all the requirements, the proposal would be ineligible for award and excluded from the competition. Id. at 118‑19. Insight timely submitted its proposal, including the four required projects for the mandatory experience requirement. AR, Exh. 17A, Insight Offer Vol. at 31-43. The agency reviewed Insight's proposal and found one of the projects submitted did not include a project value as required by the solicitation. COS at 5; AR, Exh. 19, Insight Down‑Select Notice at 1. Specifically, Insight submitted an REP for a project with Texas Health and Human Services (HHS), for enterprise-wide network services, which stated its project value was “N/A – State & Local Contract.” AR, Exh. 17A, Insight Offer Vol. at 40; see also COS at 5. Insight's proposal also did not include a contract number or an order number for this project. AR, Exh. 17A, Insight Offer Vol. at 40; see also COS at 6. As a result, the agency was unable to determine the value of the REP or verify that the project value met the solicitation's $30 million minimum requirement and NASA eliminated Insight from the competition. COS at 5‑6; AR, Exh. 19, Insight Down‑Select Notice at 1. On February 17, 2026, the agency notified Insight that its proposal had been eliminated from the competition and provided Insight with a written pre-award debriefing. AR, Exh. 19, Insight Down-Select Notice at 1.